Terms, privacy and cookies

By browsing this website, using our forms or communicating with Terrassement XP, you accept these terms of use and our privacy practices.

If you do not agree with these terms, you should stop using the website. Some pages or features may be updated without notice to improve the experience, security or compliance.

Terrassement XP provides residential landscaping, excavation and drainage services in the greater Quebec City and Levis area. Information on this website is provided for general reference and does not constitute a binding quote.

A quote, timeline or technical recommendation must be confirmed by our team after reviewing the site, access conditions, materials, seasonality and the actual scope of work.

You agree to use this website lawfully, respectfully and securely. You may not attempt to interrupt the service, bypass technical protections, transmit malicious content or submit false information.

We may restrict access to certain features if abusive, automated or fraudulent use is detected.

The text, images, logos, layouts, visual content, brand elements and documents on this website belong to Terrassement XP or its suppliers, unless stated otherwise.

Any reproduction, modification, redistribution or commercial use without prior written authorization is prohibited.

We may collect information you voluntarily provide, including your name, email, phone number, project address, message and details needed to qualify a quote request.

We may also collect limited technical data, such as pages viewed, approximate IP address, device type, browser, language preferences and site interactions, to support security and improve the user experience.

Information is used to respond to requests, manage commercial follow-ups, plan projects, improve services, protect the website and meet legal obligations.

We retain information only for as long as reasonably necessary for the purposes described, unless a longer period is required by law, accounting, contract management or the protection of our rights.

We do not sell personal information. Certain information may be shared with providers that help us operate the website, manage forms, host data, analyze performance or communicate with you.

When providers are involved, we aim to limit shared information to what is necessary and to work with partners that apply reasonable security measures.

We apply reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, use, disclosure or destruction.

Under applicable Quebec and Canadian laws, you may request access to your personal information, correction, withdrawal of consent where possible, or ask a question about how it is handled.

The website may use cookies that are necessary for functionality, security and remembering certain preferences. Analytics or marketing cookies may also be used where the configuration and applicable consent allow it.

You can manage preferences through the “Cookie settings” link at the bottom of the website. You can also configure your browser to refuse or delete certain cookies.

The website may link to external platforms such as Google, Facebook, mapping services, communication tools or partner websites.

We do not control the privacy practices, security or content of these platforms. Their use is governed by their own terms.

We make reasonable efforts to keep website information accurate and current, but we cannot guarantee that every item will be free of errors, omissions or interruptions.

Terrassement XP cannot be held responsible for indirect damages arising from website use or inability to access the website, to the extent permitted by law.

We may update these terms to reflect changes in our services, tools, providers or legal requirements. The update date indicates the latest version.

For questions, contact Terrassement XP at info@terrassementxp.com or by phone at (581) 899-2555.